BEDLOCK / HELP CENTER

Support

Before your first alarm

Open BedLock, allow alarm access, scan a QR code, choose a future time, and tap Schedule alarm. Put the QR code somewhere away from your bed.

Permissions

BedLock needs alarm access to schedule and present alarms. Camera access is requested only when you choose to scan a QR code. You can review either permission in the iPhone Settings app.

When the alarm rings

Open BedLock, tap Scan to complete challenge, and scan the same QR code you assigned to that alarm. A different code will not complete the challenge.

If a scan does not complete the challenge

Make sure you are scanning the exact QR code assigned to that alarm and that the code is well lit and fully visible in the camera frame. A wrong code closes the scanner without stopping the alarm.

If an alarm is missing

Open BedLock and refresh the scheduled-alarm list. Confirm that the alarm time and selected days are correct, and that alarm access is still enabled in Settings.

Safety

BedLock is a wake-up aid, not a medical device. Keep the QR code in a safe, accessible place and do not place it where reaching it could cause a fall or other injury. Keep another safety-critical alarm if you need one.

Still need help?

Email apps@devmesh.dev. Include your iPhone model, iOS version, and what happened. Do not include private QR contents or other sensitive information.